Check online at gov.uk and at nhs.uk for advice on your travel and contact history and the latest COVID-19 information. Or you can go to https://111.nhs.uk/service/covid-19 for advice if you are concerned you may have coronavirus or have been in contact with someone who has.
Supply for COVID-19 tests is not currently meeting demand. There are things you can do to help:
• Only book a test if you or someone you care for has specific symptoms of COVID-19 (a fever, a new continuous cough, loss of taste or smell)
• To book a test(s) please go to https://www.gov.uk/coronavirus or phone 119
• DO NOT phone NHS 111, your GP surgery or visit your Emergency Department, as they have no access to tests
• Testing centres are not walk-in – you will need an appointment and cannot be tested without one
• If you can’t get a test immediately or near to you keep trying the website address as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again
The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713
Please view the NHS website to find out how to access NHS services online.
The safety notice below outlines the measures we are taking to ensure the safety of both our patients and clinicians in the event that you do need to attend the surgery.
The compulsory wearing of face coverings on Public Transport, Shops and Supermarkets
Derby and Derbyshire Local Medical Committee have released a letter on wearing face coverings (please see below). The letter includes a list of the groups of people who are exempt from this requirement, and states that GP practices cannot issue letters for people who are exempt.
For more information on this new regulation please go to the gov.uk website.
Mind have information on the Mind website on mask anxiety, face coverings and mental health.
During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation. If you do need to attend the surgery for an appointment, please ensure you bring a face covering, unless you have a disability or health condition which makes you exempt from wearing a facemask. Please view our policy on wearing face coverings at our practice below;
If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.
You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP.
Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home.
But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.
Watch Dr Avi Bhatia’s Here to Help video. Dr Bhatia is a GP in Derbyshire and Chair of NHS Derby and Derbyshire Clinical Commissioing Group.
If you want to know how Derbyshire’s NHS services are changing in response to the pandemic visit: https://joinedupcarederbyshire.co.uk/public-info-covid-19/help-us-help-you
The leaflet below is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.
Protect your loved ones. Get the NHS Covid-19 App, available to download on the App store and Google Play store.
The poster below gives an overview of the changes to the shielding guidance for those who are clinically ‘extremely vulnerable’ to Covid-19.
Due to the covid-19 pandemic all of our appointments will be held remotely either via telephone or video.
Your GP may ask you to send a photo of a skin problem via text or email. The GP will look at the photos you send and make a decision about whether they need to ask a specialist to look at the photos or whether they are happy to give you advice. Please contact the practice if you have not heard back within seven days of sending the photo.
The guide below gives useful tips on taking a photo to send to your GP.
Please follow the link below to view the NHS guidelines in different languages;
For more information on the NHS Test and Trace service go to the gov.uk website.