How can I order a repeat prescription?

• You can order your repeat prescription online using SystmOnline
• You can use the Prescription Medicines Order line to order your repeat prescriptions by calling 0115 855 0260 between 8am-4pm Monday to Friday (excluding bank holidays)
• Or you can use the myGP app to order, for more information on the app go to the myGP website.

Medicines Order Line Call Back Service

The Medicines Order Line (MOL) have introduced a call back system where you can email a request for a call back from a MOL operative. To request a call back please visit the MOL website.

Electronic Repeat Dispensing (eRD)

If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD). eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don’t need a computer or electronic device. Ask your GP or pharmacist to set it up for you.

For more information about eRD and how it works, ask at your GP surgery or pharmacy, or visit the NHS website.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and collect after 16:00. Please also remember to take weekends and bank holidays into account.